Privacy Policy

This Privacy Policy explains how Wasatch Crest LLC (“Wasatch Crest,” “we,” “us” or “our”) collects, uses and shares personal information when you visit wasatchcrestgroup.com, buy from us, or contact us. Wasatch Crest LLC is a Utah limited liability company at 1435 W 800 S, Apt A317, Orem, UT 84058.

Information we collect

Information you give us. Your name, email address, phone number, shipping and billing addresses, order details, and anything you include when you contact us or sign up for email.

Payment information. Payments are processed by Stripe; we don't receive or store your full card number.

Information collected automatically. When you use our site, we and our service providers collect information such as your IP address, browser and device type, the pages you view, the links you click and the site that sent you. We collect it with cookies, pixels and similar technologies.

Information from others. We receive information from service providers that help us run the store, such as payment processors, fraud-prevention services and shipping carriers.

How we use your information

• To process, ship and deliver your orders, and to handle returns.
• To answer your questions and provide customer service.
• To send order confirmations, shipping updates and other messages about your purchases.
• To send marketing emails, if you've signed up. You can unsubscribe at any time with the link in any email.
• To run, secure and improve our site, and to understand how it's used.
• To show you ads for our products on other sites and apps.
• To prevent fraud and to comply with the law.

How we share your information

We share personal information with service providers that help us run our business: our e-commerce platform, payment processor, fulfillment and shipping partners, email service, analytics providers and advertising partners. They may use it only to provide services to us.

We may also share information when the law requires it, to protect our rights or the safety of others, or as part of a merger, sale or transfer of our business.

We don't sell your personal information for money. Some of our advertising and analytics partners use cookies and similar technologies on our site, which some state laws treat as a “sale” or “sharing” of personal information for targeted advertising. You can opt out as described below.

Cookies and your choices

When you first visit our site, a cookie banner lets you choose which cookies we use, and you can change your choice at any time with the Cookie settings link at the bottom of the site. You can also set your browser to refuse or delete cookies; some parts of the site may not work without them. To opt out of the use of your information for targeted advertising, use the “Do Not Sell or Share My Personal Information” link at the bottom of our site or email us. We honor Global Privacy Control signals as an opt-out where the law requires it.

Your privacy rights

Depending on where you live, including California, Colorado, Connecticut, Virginia, Utah and other states with privacy laws, you may have the right to:

• Know and access the personal information we hold about you.
• Correct inaccurate personal information.
• Delete your personal information.
• Get a copy of your personal information in a portable format.
• Opt out of the sale or sharing of your personal information and of targeted advertising.

To make a request, email support@wasatchcrestgroup.com or call (385) 531-8801. We'll verify your identity before acting on it, and you may use an authorized agent. If we decline your request, you can appeal by replying to our decision. We won't treat you differently for exercising your rights.

How long we keep information

We keep personal information for as long as we need it for the purposes above, including to meet legal, tax and accounting requirements, and then delete or de-identify it.

Security

We use reasonable safeguards to protect personal information. No method of transmission or storage is completely secure.

Children

Our site is not directed to children under 13, and we don't knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we'll delete it.

Changes to this policy

We may update this policy from time to time. We'll post the new version here with a new “Last updated” date.

Contact us

Wasatch Crest LLC, 1435 W 800 S, Apt A317, Orem, UT 84058. support@wasatchcrestgroup.com. (385) 531-8801.